Mon, May 19
|Indonesia
Service Excellence and Handling Complaint
This dynamic, interactive, and engaging one-day workshop has been designed to equip individuals with the necessary competence and “mindset” to consistently meet and, at every possible opportunity, exceed their customers’ expectations.
Time & Location
May 19, 2025, 7:00 PM – May 20, 2025, 11:00 PM
Indonesia
About The Training
Introduction
Developed with the most up-to-date service theories, best practices, and tools is a must-attend program for those wishing to achieve excellence in the delivery of customer service. This dynamic, interactive, and engaging one-day workshop has been designed to equip individuals with the necessary competence and “mindset” to consistently meet and, at every possible opportunity, exceed their customers’ expectations.
Objectives
Identify what your organization has to offer customers
Understand who your customers are, what they need, and what they expect
Identify the key elements of customer service excellence
