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Our Upcoming Trainings

Problem Solving with DMAIC
Problem Solving with DMAIC

Wed, Dec 04

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Indonesia

Problem Solving with DMAIC

This two-day workshop is challenging from the outset. It is a blend of Tutor-led and experiential learning. It identifies the key concepts of creative thinking and problem-solving.

Time & Location

1 more dates

Dec 04, 2024, 8:00 AM – Dec 05, 2024, 5:00 PM

Indonesia

About The Training

OVERVIEW

This two-day workshop is challenging from the outset. It is a blend of Tutor-led and experiential learning. It identifies the key concepts of creative thinking and problem-solving.

It gives the delegates a range of versatile and effective techniques, backed up by excellent course notes, which form a valuable reference source for the future.

This course is ideal for those seeking new answers to old problems, and those in search of first-time solutions to major new problems.

OBJECTIVES

By The end of this training, participants will be able to:

  • To enable delegates to analyze a problem so that appropriate problem-solving techniques may be applied
  • To recognize the importance of dealing with the cause of the problem, rather than just dealing with the effect of a problem
  • To learn how to generate alternative solutions, using creative thinking and brainstorming
  • To learn the different stages of the decision-making process and understand the importance of each stage in ensuring effective decisions are made
  • To enable delegates to apply problem-solving and decision-making models to the workplace

TARGET PARTICIPANTS

Managers, supervisors, and staff responsible for the development of new ideas and systems and those involved in problem-solving and implementing key decisions.

COURSE CONTENTS

1. Introduction Creative Solutions and Mind Mapping

  • Introduction to Problem Solving
  • Creative Problem Solving Process

2. Proven Problem-Solving Approaches

  • Decision-making elements
  • Making decisions with confidence
  • S.M.A.R.T. outcome criteria
  • Delegation principles

3. Rational Approach

  • Practical Problem Analysis
  • Structured Problem Solving

4. DMAIC

  • Control
  • Define
  • Measure
  • Analyze
  • Improve

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