Personal Effectiveness & Time Management

OVERVIEW

Good time management lies at the heart not only of personal effectiveness but also of organizational success. Everybody needs to make the best of their own time and talent and those of the people around them if they, the team, and the organization are to achieve their objectives and business goals. If you can’t manage time, you can’t manage anything.

This program or training course provides participants with the opportunity to explore the fundamental principles of time management, take stock of their current working practices, and determine action to enhance personal, team, and organizational effectiveness.

OBJECTIVES

By the end of this training, participants will be able to:

• To help participants manage time better (their own and other people’s)
• To provide an opportunity for participants to explore the skills and principles of time management and exchange ideas, tips, and techniques
• To provide an opportunity for participants to take stock of their current working practices and decide on an action-based strategy to ‘work smarter’
• To encourage participants to be proactive in their continuous professional development and to provide them with a range of tools to support their learning

TARGET PARTICIPANTS

This program is appointed to all professionals and administrative staff who have some discretion over how to manage their time and the need to balance priorities, to meet both immediate demands and longer-term objectives

COURSE CONTENTS

1. Dimensions of Time Management & Personal Effectiveness

• Program introduction and objectives
• Action planning and enhancing personal and team effectiveness
• Making the most of office technology
• Chronic intelligence
• Time-stealers and costs of poor time management
• Priority setting – rational and emotional approaches
• Ten principles of effective time management
• Handling and making requests
• Behavioral analysis and time management

2. Personal Planning Systems/ Interruptions/Project Planning/Stress

• Getting the best from diaries and to-do lists
• Proactive planning to meet key responsibilities
• Developing time-based planning – daily, weekly, monthly plans, etc
• Handling interruptions – developing a time-sensitive culture
• Planning project-type work
• Principles of Critical Path Analysis and implications for priority setting
• Understanding stress
• Managing stress in self and others
• Dealing with change – taking and getting a positive response

3. Getting the Best from Other People/Communication /Meeting Skills

• Delegation – giving and receiving
• Team-working and team-building
• Improving communication and working relationships
• Assertiveness
• Effective and efficient meetings – ‘everybody’s a chair body’

4. Office Ergonomics/ Managing Information/ Efficient Reading & Writing

• Optimizing the office environment
• Handling the paper load and developing paperless systems
• Managing emails
• Improving the efficiency of management reporting
• Using and developing relational databases
• Business writing and the principles of ‘rapid composition’
• Rapid and efficient reading – digesting and retaining  information
• Mind-mapping

5. Developing Creativity/Continuous Improvement/ Self-Development

• Developing creativity in self and others
• How the brain works and creative thinking techniques
• Developing a culture of continuous improvement
• Implementing change initiatives
• Influencing skills – making a case and managing the ‘politics’
• Continuing professional development – a proactive approach
• Program review and action plans

6. Teaching and Learning Process

• Interactive workshops.
• Practical on-the-job application.
• Reflections  Online resources and activities

SPECIFIC CAPABILITIES

• Personal Effectiveness and Time Management is designed to focus on the skill sets of personal effectiveness – such as communication, effective business writing skills, efficient reading, managing information overload, and proactive self-development.
• Practice & Simulation of Personal Effectiveness & Time Management
• Post Test; Lesson Learned and Evaluation
• Commitment and Action Plan