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- This course is designed to enhance the negotiation skills of tele-collection professionals, helping them effectively engage with customers in overdue accounts, manage difficult situations, and recover payments in a way that maintains positive customer relationships. Participants will learn to balanc
- The transition from managing tasks to leading teams requires a new set of skills and mindset. This program is designed to accelerate the leadership growth of managers, equipping them with the tools to inspire teams, drive performance, and navigate challenges effectively. Participants will gain pract