Coaching and Mentoring Skills for Managers and Supervisors

OVERVIEW

Every employee can reach higher levels of performance, including your average and best performers. What they need is a manager who can coach: someone who can routinely observe, assess, and interact in ways that develop and maximize their individual effectiveness.

This highly interactive and practical training will equip line managers, team leaders, and supervisors with the necessary interpersonal, coaching, and counseling skills to address poor employee performance and behavior and improve their motivation and productivity.

OBJECTIVES

By the end of this training course, participants will be able to:

• Conduct performance coaching sessions with their employees whenever their work performance or behavior is not up to standard