Assertive Communication, Excellent Work Behaviour and Proactivity

OVERVIEW

When goals are set and decisions are taken in any organizational setting, it often falls to different levels of managers, supervisors, and team leaders to mobilize, motivate, direct, and work with other staff to achieve the set goals.  However, the communication and relational style adopted by managers could make a critical difference between failure and success.  A brash and aggressive style could destroy social cohesion and team spirit in the workplace, while a passive relational style could force the wheel of organizational efficiency to grind to a halt.

Assertive Communication Skills, Excellent Work Behaviour, and Proactivity are motivational, goal-directed, and effective because they begin with a respectful recognition of the essential worth and importance of every member of the working team.

The main objective of this training is to train managers and supervisors on the assertive and effective communication skills they need to build team cohesion and drive up…