Do you have multiple bosses with different agendas, priorities, styles and expectations—all competing simultaneously for your attention and your time?

If you do, you know it can be the perfect scenario for inefficient, unsatisfying work and increased stress. This two-day training is designed for administrative professionals who want to learn valuable skills for not only dealing effectively with two or three bosses-but enjoying and advancing their careers in the process

Objectives

• ·Understand how to deal with different boss personality types and with less stress
• ·Learn how to say 'no' to projects and offer solutions instead of becoming overwhelmed
• ·Increase your boss's awareness of challenges you face - in a diplomatic way
• ·Discover opportunities for success when handling multiple bosses
• ·Understand how to align and expand your working relationships with peers
• ·Build an Effective Working Relationship Customized to Suit the Specific Needs of Each One of Your Bosses

Who Should Attend ?

• ·Executive secretaries and assistants 
• ·Administrative support staff, coordinators 
• ·ffice coordinators  
• ·Anyone who wants to enhance skills working with many bosses

Course Content

• ·Understand of Boss Management & Leadership skills 
• ·Understanding Your Bosses’ Styles and Working Expectations
• ·The role of the boss/administrative professional partnership
• ·Strategies for handling specific boss types
• ·Communication strategies for ongoing productive work relationships
• ·Developing Multi-tasking Skills 
• ·Managing time effectively 
• ·Distinguishing between priority and urgent situations
• ·Dealing with difficult People  
• ·Understand conflict management 
• ·Action plan: developing a blueprint and dialogue guidelines for dealing with multiple bosses

Course Leader

Bun Sucento, MBA. M.Mgt. Chartered Marketer (CIM-UK)