23 – 25 Feb 2011 | Bandung

22 – 24 Jun 2011 | Yogyakarta

14 – 16 Dec 2011 | Bandung

Course Overview

This workshop will give the participants the crucial foundational skills to shift from being individual contributors to well-respected managers or supervisors who can achieve team success and drive bottom-line performance.

Using guided role play, exercises and skill practice sessions, the participants will discover how to adjust their management and supervision styles and tackle new challenges.

In-depth skills practice using interactive activities take them through the paces of motivation, delegation, coaching, communication, performance management and supervision. Participants will be able to improve on key weakness areas, play to their strength and get the best results from every member of their team.

Course Benefits

After the completion of this workshop, the participants will be able to:

• Gain a deeper understanding of their roles and responsibilities
• Improve communication to effectively set expectations for themselves and their direct reports
• Adapt their supervision styles to meet the needs of individual team members
• Communicate organizational goals that get results
• Apply delegation strategies to increase productivity and motivation
• Use effective coaching techniques to maximize your team’s performance
• Manage activities by applying effective time management and setting priorities

Who Should Attend?

Junior managers, supervisors, team leaders and anyone who is relatively new to management and wants to gain the skills to cope effectively with their new roles

Course Content

Introduction

• ·Supervision and management – What is the different
• ·Management and supervision styles
• ·Craft skills to supervisory

Roles as Manager or Supervisor 

• ·Identify qualities and abilities required for effective management
• ·Understand roles and responsibilities
• ·Learn to transition from individual contributor to manager or supervisor

Performance Management 

• ·Understand and conduct performance planning, facilitation and evaluation
• ·Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

• ·Recognize effective communication skills
• ·Understand the communication process
• ·Know the barriers that can cause misunderstanding
• ·Identify the relative importance of face to face communication
• ·Learn to match the right communication method with your communication goal

Influencing Others 

• ·How to develop people, value differences and encourage honest communication
• ·Develop supervision style to gain commitment from employees
• ·Match supervision style to the employee’s developmental needs and task at hand

Coaching For Performance 

• ·How does coaching develop, enhance and achieve goals
• ·Know the requirements and importance of coaching
• ·Practice coaching and correcting difficult and challenging behaviors

Creating Motivational Climate 

• ·Define motivation and role in creating a motivational setting
• ·Recognize important elements of the motivational process

Delegation for Growth and Development 

• ·Know the benefits and challenges of delegation
• ·How to conduct an effective delegation
• ·Practice delegation skills

Managing Activities

• ·Effective time management
• ·Setting priorities

Personal Action Plans

Course Leader

Drs. Totok Krisdianto, MM