19 – 21 Jan 2011 | Bali

4 – 6 May 2011 | Yogyakarta

14 – 16 Sep 2011 | Lombok

Course Overview

Your success as professional is as much about how others see you as what you actually do. Your colleagues, bosses and staff have a critical effect on your success. Effectiveness and Personal satisfaction and their perception of you and willingness to cooperate is dependent on your personal style, leadership techniques and managerial practices.

This program will assess just how others see you and gives you the skills to adapt yourself to improve their perceptions and becoming a more effective.

Benefits Of Attending

At the end of the workshop, everyone who participates will be better equip to :

• Identify their strengths ad weakness when dealing with others
• Know how other see you
• Learn skills and techniques for effective communication
• Learn ‘power listening” and “effective thinking”
• Become more assertive

Who Should Attend?

Middle Manager, Staff Operation, Secretaries, administrative assistants and senior clerk who would like to work smarter and get more done in less time. Supervisors and executives can also benefit much from this practical workshop 

Workshop Outline

• Introduction

• The Power of your personality types to maximize Synergy and Interaction

1. oKnow your personality type and others personality type
2. oIdentify our strengths and weakness when dealing with others
3. oRecognized a situation and decide which action to use for effective interaction
4. oDeveloping good impression when dealing with others

• Effective Communication

1. oCommunication Process 
2. oIdentify for Effective Communication 
3. oCommunicating effectively with : Superior, peers and subordinate 
4. oGiving and receiving feedback 

• Assertiveness Skills

1. oAssertiveness - its nature and contribution to changing behavior 
2. oAssertiveness, aggression, and non-assertion: the characteristics 
3. oIdentify your strengths and weaknesses when dealing with others 
4. oHow to be assertive and using effective lobbying for your advantage 

• Interpersonal Practices in handling situations

Course Leaders

Bun Sucento, MBA. M.Mgt. Chartered Marketer (CIM-UK) | Drs. Totok Krisdianto, MM | Ir. Halomoan Tambunan, MBA